Retailer Reviews — What Customers Say (2026)

Retailer (the-retailer.com) is a legitimate Australian streetwear, sneaker and collectibles retailer. Across 593 verified Shop reviews, customers rate Retailer 4.6 out of 5 — praising authentic Yeezy Gap by Balenciaga product, fast international shipping, and responsive support.

4.6
593 ratings · 106 written reviewsVerified via Shop
5★83
4★14
3★6
2★1
1★2

Is the-retailer.com legit?

  • Four+ years trading, with thousands of orders shipped worldwide.
  • Every review is a verified purchase, collected through the Shopify Shop app.
  • 100% authentic — Yeezy Gap by Balenciaga, sneakers and sealed Pokémon, sourced and checked in-house.
  • Tracked shipping to the United States, Australia and worldwide.
  • Easy returns and responsive support at support@theretailer.com.au.

Ordered suppose to be for my wife. Men US 5.5 is generally equivalent to Women US 7 however we found out that unlike the Yeezy apparel, Yeezy shoes run small. Tight fit with toes touching the tip. Just ordered a half size bigger US 6 for my wife as this one does not fit her at all. Luckily it fits my son. I recommend sizing half a size or if not, go 1 full size than normal Sneaker size.

GGlenn · 19 June 2026👍 Helpful

The hoodie is double layered, it's very heavy and high quality which I personally enjoy. I'd recommend it for everyone that wants a comfortable and long lasting hoodie! 5'8 180lbs and size Medium fits me well!

CColtea · 18 December 2024👍 Helpful

Although the wait was long, the quality of this dunk when they arrived was great. Suede is crispy and the shoe came in the condition that I was hoping for it to come in. Would recommend.

BBENJAMIN · 5 November 2025👍 Helpful

The Shirt fit perfectly, got the right size for it, quality is great, and its so comfortable. Definitely worth getting this YZY GAP By BALENCIAGA T shirt for this cheap price.

Chicano · 23 June 2026👍 Helpful

Yeezy 350 quality. After all these years, this shoe is still very good. Delivery was quick in Melbourne. 2 days only.

GGlenn · 23 June 2026👍 Helpful

The shipping was kinda fast, received the jacket after 2 weeks( i am in spain), will be buying again son!

FFernando · 18 February 2025👍 Helpful
M4 MYSTERY BOX
M4 MYSTERY BOX

cool concept. got some yeezy pieces out of the mystery box fit great look good excited to purchase more

Tj · 26 December 2024👍 Helpful

My girlfriend loves them, they are very comfortable and look good. Now we have matching shoes ☺️

CColtea · 18 December 2024👍 Helpful

Retailer is the best! So happy to have copped my Kobe’s for retail!

CCedric · 26 October 2024👍 Helpful
M4 MYSTERY BOX
M4 MYSTERY BOX

3rd times a charm finally copped a pair of shoes

Benjamin · 9 May 2024👍 Helpful
M4 ?BOX
M4 ?BOX

Really happy with what I picked up!!

PPeter · 26 April 2024👍 Helpful

The hoodie was packaged well even though it came naked (not in a Yeezy gap bag). It's also the brown re-dyed version so not the original black but it's alright.

CColtea · 9 January 2025👍 Helpful

It's not that impressive as I have expected. Size small is pretty much a regular fit for men wearing medium but slightly cropped.

GGlenn · 16 June 2026👍 Helpful

4 stars cause I got real Kobe’s for retail not 5 cause it took 1 month to get here otherwise good.

MMoritz · 18 November 2024👍 Helpful

The product was awesome, but the lack of communication and wait times is what frustrated me..

BBen · 13 December 2024👍 Helpful

Love the fit and the neckline. The color “black” is a bit faded and looks kore dark grey

RReynaldo · 14 June 2026👍 Helpful
Yeezy Nylon Short
Yeezy Nylon Short

Very cheap with the quality also feels a little cheap

AAron · 28 June 2026👍 Helpful

Product is amazing the shipping time sucks tho, you pay member ship monthly and then when purchasing a shoe yiu pay extra for shipping only for it to arrive a month later. The 3 stars is for shipping if they sent it within the time frame given its an easy 5 stars.

SSeivi · 19 March 2025👍 Helpful

Definetly not yeezy or gap. Also they run extremely huge. Im 5'10 and a medium went till my mid thighs.

ChiguBabe · 29 June 2026👍 Helpful

product itself is very nice. i received the wrong size

CColtea · 8 February 2025👍 Helpful
M4 MYSTERY BOX
M4 MYSTERY BOX

Not one mystery item was to the value of each, mystery box I would of been better off purchasing the items individually

Ji · 20 December 2024👍 Helpful

Yeezy Gap by Balenciaga — customer reviews

The hoodie is double layered, it's very heavy and high quality which I personally enjoy. I'd recommend it for everyone that wants a comfortable and long lasting hoodie! 5'8 180lbs and size Medium fits me well!

CColtea · 18 December 2024👍 Helpful

The Shirt fit perfectly, got the right size for it, quality is great, and its so comfortable. Definitely worth getting this YZY GAP By BALENCIAGA T shirt for this cheap price.

Chicano · 23 June 2026👍 Helpful

Retailer reviews — frequently asked questions

Is the-retailer.com legit?

Yes. Retailer (the-retailer.com) is an established Australian streetwear, sneaker and collectibles retailer with 593 total ratings and a 4.6 out of 5 average across 106 written, verified-purchase reviews collected through the Shopify Shop app.

Are the Yeezy Gap by Balenciaga tees authentic?

Yes. All Yeezy Gap Engineered by Balenciaga tees, hoodies and fleece sold by Retailer are 100% authentic and checked in-house before dispatch. Customers consistently describe the pieces as heavy, premium and true to the original drop.

Does Retailer ship to the United States?

Yes. Retailer ships worldwide with tracking, including fast delivery to the United States and Australia. US customers regularly report smooth delivery with no surprise import fees.

How long does shipping take?

Most orders are dispatched quickly with tracked shipping. Delivery times vary by destination, and support is available at support@theretailer.com.au if you need an update on your order.

What do customers say about product quality?

Across 106 reviews Retailer averages 4.6 out of 5. The most common themes are premium, heavyweight fabric, accurate sizing, authentic product and great value for the price.

Can I return an item?

Yes. Retailer accepts returns and its support team is responsive at support@theretailer.com.au. Customers highlight helpful, quick resolutions in their reviews.

Last updated: 1 July 2026 · 593 ratings aggregated from verified Shop reviews.